Privacy Policy

 

Effective Date:10-Jan-2025

Last Updated: 10-Jan-2025

 

UpMatch (“we,” “us,” “our”) is committed to safeguardingyour privacy. This Privacy Policy details how we collect, use, store, andprotect your personal data when you interact with our website, https://upmatch.io (the “Website”). It also outlines your rightsunder the General Data Protection Regulation (GDPR) and other applicable laws.

 

1. Data We Collect

 

We collect and process thefollowing types of personal data:

 

1.1 Information You Provide

•              ContactDetails: Name, email address, phonenumber, job title, revenue, and company name (when you fill out forms orcontact us).

•              Preferences: Information you provide about your preferences andinterests related to services we offer.

 

1.2 Information We AutomaticallyCollect

•              Usage Data: IP address, browser type, operating system, andpages visited.

•              Cookies: Small data files stored on your device to trackyour interaction with our Website. (See our Cookie Policy for more details.)

 

1.3 Data from Third Parties

•              Lead Data: Information obtained from third-party platforms tohelp us provide relevant services.

•              AnalyticsTools: Aggregated and anonymized datafrom tools like Google Analytics.

 

2. How We Use Your Data

 

We use your data for the followingpurposes:

    1.    To Provide Services:

•        Delivering services you requestthrough our website.

•        Responding to inquiries andproviding support.

    2.    Marketing and Communication:

•        Sending updates, newsletters,and promotional offers (with your consent).

•        Conducting surveys to improveour services.

    3.    Analytics and Improvements:

•        Monitoring Website usage toenhance performance and user experience.

•        Debugging issues and ensuringsecurity.

 

3. Legal Basis for Processing

 

We process your data under thefollowing lawful bases:

•              Consent: When you voluntarily provide personal data.

•              ContractualObligation: When processing is necessary todeliver the services you’ve requested.

•              LegitimateInterests: For improving services andmarketing (balanced against your rights).

•              LegalCompliance: When required to comply with alegal obligation.

 

4. Data Sharing

 

We do not sell or rent yourpersonal data. However, we may share your data with:

•              Service Providers: Companies that help us run the Website (e.g.,hosting providers, email services).

•              BusinessPartners: If necessary to fulfil yourrequests.

•              LegalAuthorities: When required by law or toprotect our rights.

 

5. Data Retention

 

We retain your data only as longas necessary for the purposes described in this policy or as required by law.Once your data is no longer needed, we securely delete or anonymize it.

 

6. Cookies and Tracking

 

We use cookies and similartechnologies to enhance your experience. You can manage your cookie preferencesvia our Cookie Consent Banner or browser settings. For more details, seeour CookiePolicy.

 

7. International Data Transfers

 

We will generally not transferyour data outside the UK or EEA. However, if your data is transferred outsidethe UK or EEA, we ensure appropriate safeguards, such as:

•        StandardContractual Clauses approved by the EuropeanCommission.

•        DataProtection Addendums with our service providers.

•        DataTransfer agreements with relevant governing bodies.

 

8. Your Rights

 

Under GDPR, you have thefollowing rights:

•        Access: Request a copy of your data.

•        Rectification: Correct inaccurate or incomplete data.

•        Erasure: Request deletion of your data (“Right to beForgotten”).

•        Restriction: Limit how we process your data.

•        Portability: Receive your data in a structured, commonly usedformat.

•        Objection: Opt-out of direct marketing or processing based onlegitimate interests.

 

To exercise these rights,contact us at:

Email: info@UpMatch.io

Phone: +44 7782 394940

 

9. Data Security

 

We implement industry-standardmeasures to protect your data, including encryption, access controls, andsecure servers. However, no method of transmission over the internet is 100%secure.

 

10. Third-Party Links

 

Our website may contain links toexternal websites. We are not responsible for the privacy practices of thesethird parties. Please review their policies.

 

11. Updates to This Policy

 

We may update this PrivacyPolicy periodically. Changes will be posted on this page, and the “LastUpdated” date will be revised. Continued use of the Website constitutesacceptance of these changes.

 

12. Contact Us

 

For questions or concerns aboutthis Privacy Policy, contact us at:

Email: info@UpMatch.io

Phone: +44 7782 394940